Meet the team
Beyond the work we do, we know the relationships we form add true value to your life. We are a group of dedicated and passionate people who believe in human rights and equal opportunity. More than a job, we have made it our life’s work to help those with disabilities find their power, their voice and their value in today’s society. It’s our way to create a happier, more inclusive community rich in trust and confidence.
Meet the Crosslinks Board
CHAIR OF THE BOARD
I joined the Board of Crosslinks Inc. as an honorary member in January 2015 and became a full member at the AGM in the same year. In the following year I took on the position of Chair of the Board, a position I currently hold.
I have over thirty years’ experience in service delivery, policy development, managing risks at the organisational level, undertaking service evaluations and strategic planning. During those 30 years I worked in the public service in various roles including clinical psychologist, accommodation services manager, policy developer, service developer, evaluator, planner and executive director. I also worked across a number of state government departments with a variety of client groups including people with disability (intellectual, physical and mental illness), offenders and children in need of care and protection.
I bring a strong commitment to the future development of Crosslinks Inc. and want to help it maintain the great service philosophies and standards it has established for its participants over the past twenty years.
I also have a lifetime commitment to helping and enabling people in situations of disadvantage to live happy and fulfilling lives and my son Matthew is a very happy recipient of Crosslinks Inc. services. For both these reasons I want to support Crosslinks Inc. to continue to be an ethical, effective and accountable service. Matt has a lot of fun and learns a great deal on his Crosslinks Inc. outings and I want this to continue.
I live in the hills with my son and we enjoy “the good life”. I’m also a fledgling quilter and a very keen cook. In my spare time I dabble in the garden and live in hope of one day producing edible tomatoes in sufficient quantities for us to enjoy.
Since 1995 which was before the name Crosslinks was adopted, I have been part of the enmeshed fabric of Crosslinks. From a meagre budget of $189,000 and 30 participants with a premises at 24 Central Road in Kalamunda, Crosslinks opened its doors in May 1996 and was formally launched on 8 October 1996. If not for committed Board members and in particular foundation members Doug Carpenter OAM (dec), Norma Josephs, Jan Whittome and Paul Rajan I don’t think we would have seen Crosslinks advance as it has over the last 24 years. Together with our CEO Denise Michelsen who commenced in 1997 I have witnessed the Crosslinks journey and how it has benefited from committed, dedicated and caring leadership.
My current involvement is as Treasurer and in the past have held other roles including as Chair. Like many other board members both current and past, at one time I was an employee of the Disability Services Commission. Since then I have worked in various roles for the State Government. My current position is as an Executive Director with the State Government and I am a fellow of the Australian Society of CPA’s as well as being a Chartered Accountant . I have remained on the Board of Crosslinks because I still feel that I can make a difference by offering guidance, opinion and support to address and meet the challenges that now occur because of the fundamental change in the sector through the NDIS
I started as an honorary Board member in March 2015 and became a fully-fledged Board member after the AGM later that year. I have no background in the disability sector so bring a different view to the Board. I do have twenty years in local government and not-for profit organisation management, specifically in the recreation industry with a Bachelor of Social Science from Edith Cowan University.
I welcome the opportunity to use my broad range of skills and experience to assist Crosslinks remain sustainable and to continue to achieve its Vision. Whilst this will be challenge in these changing times it is also an exciting time to be involved in this sector. My experience so far with Crosslinks has given me a deep appreciation of how our wonderful staff seek to improve the quality of life of our participants and their families and I am proud to be part of this lovely organisation.
In my other life I work full time at the Shire of Mundaring and I am married with four wonderful children.
I joined the Crosslinks Inc. Board in 2016 and am honoured to be part of a team that is so passionate about its core values and vision for the organisation and community.
I am originally from the UK and am a qualified accountant and Registered Auditor. Through my experience, I have developed a passion for working with Not-for-profit organisations. I hope to continue to bring my knowledge and experience to the benefit of Crosslinks Inc. especially within the current changes involving the NDIS and the real challenges it brings.
My outside interests include playing softball; all things ‘crafty’, including painting, drawing and sewing; as well as spending time with my husband and our two beautiful daughters, at the beach or exploring all the cafes and restaurants Perth has to offer.
I have been associated with Crosslinks Inc. since its inception when my son joined as a participant after leaving school. I have been a member of the Board for many years. I have watched Crosslinks Inc. grow and evolve into an important provider of services for people with disability in our region. It has been a privilege to be part of an organisation that has always ensured that its key objective to provide a quality service for people with disability is being met. Crosslinks Inc. faces each challenge and change with innovation and professionalism while maintaining its focus on the needs of the individuals they support.
I am a physiotherapist and have worked in the disability sector for more than 30 years. My interests are my family, reading and gardening, with a love of Australian native plants.
I joined the Board of Crosslinks in 2017 as an honorary member before being voted in at the 2017 AGM. I come from a Corporate Background, having worked for some of the world’s largest retailers across the UK & Australia, therefore bringing a slightly different viewpoint to Board discussions. The challenges facing the not for profit sector and especially organisations undergoing significant change, like Crosslinks, allow me to utilise my experience in a larger organisation in order to have a meaningful impact to families in the local community.
I am currently the State Construction Manager at Coles Supermarkets having previously held a number of Property & Construction leadership roles across several retailers. I am also a Australian Institute of Management 30Under30 Alumni.
In the short time I have been a Board Member I have already seen the incredible work being done to ensure that the organisation is set up for success and I am extremely grateful for the opportunity to be part of its future journey.
I was appointed to the Crosslinks Board officially in October 2019 following a short period as an honorary Board member.
I bring to the Board extensive experience, knowledge, and skills from my career in the Local and State government sectors of WA, mainly in the corporate and/or financial services areas. I am now retired after 11 years at the Shire of Mundaring and 30 years previously in State Government agencies such as Office of Energy, State Treasury, Premier’s Department, Office of Public Sector Standards, and Ombudsman’s Office including some time in Ministerial Offices. I hold a Bachelor of Business Degree in Accounting and I am a member of other not for profit boards outside of this sector.
Whilst I have limited background in the disability sector, I am committed to contributing to the community through the use of my strong experience and knowledge in finance, governance, human resources, information technology, information management, and strategic planning at both State and Local Government levels which I believes will assist the Board and Crosslinks to become an even stronger organisation.
Having officially joined the board of Crosslinks at the 2020 AGM, I am honoured to be able to make a contribution to an organisation with such strong alignment between the values it espouses, and those it enacts.
I have spent over 13 years contributing to marketing departments across a range of sectors in both Perth and North America, currently overseeing the Development and Marketing at one of Perth’s largest primary and mental health service providers. It is only recently that I discovered abundant opportunity for meaningful contribution in the not-for-profit sector, having subsequently learned that the best marketing strategy is that which is authentic. I’ve learned that enduring impact in the marketing context comes from the ability to illuminate what lies at the core of an organisation, the values, and behaviours enacted by its people on a daily basis. As a board member, I am energised by the reality that this alignment is strong and genuine at Crosslinks.
While my knowledge of the sector continues to grow, I bring a data-driven, marketing-first perspective to the board, working to build organisational capacity across all facets of marketing and communications. It’s an exciting time sector-wide, and I’m grateful for the opportunity to contribute at this transformational time for Crosslinks.
Meet the Crosslinks Executive
CHIEF EXECUTIVE OFFICER
“For me, it is a privilege to witness the personal growth of the individuals we support as they gain the confidence and skills to fulfil their dreams and access activities of choice within their community.”
Starting her career in the disability sector in 1977 for the Disability Services Commission, Denise has seen first-hand the changes and developments this industry has gone through, spending time across many different roles with varying responsibilities. In fact, through the friendships, the highs, the lows and the industry’s evolution, she finds it hard to think back to a time when she was not involved in the disability sector.
In August 1997 Denise took up the position of CEO for Crosslinks Inc. (a year after its formation) and continues in the role today. For her, a key focus for the future is continuing the great work being delivered now by understanding the evolving industry and providing better service and support. It’s about working towards an improved person-centred and individualised service that is not dictated by group size but by individual choice. For Denise, she sees this as her ‘journey of a lifetime’.
CHIEF FINANCIAL OFFICER
I joined Crosslinks in October 2016 and since then enjoy working with such a passionate team to meet the challenges and opportunities the NDIS has brought to the sector.
My background is in Finance & Accounting, I worked for more than ten years for one of the biggest banks in Germany and completed a Bachelor in Finance & Management at one of the most renowned Business Schools in Europe.
I am a qualified CPA and have discovered my passion to utilise my skillset to work for the not-for-profit sector since coming to Australia in 2011.
PEOPLE AND CULTURE MANAGER
I joined the organisation in March 2020 and bring to Crosslinks extensive experience as a human resource professional (MAHRI).
Working across varying industries including finance, banking and insurance, professional services, construction, oil and gas, mining and most recently not for profit sector. I am a change centred professional using technology and innovation to offer effective HR outcomes to Crosslinks focusing especially on sustainability.
I have a passion seeing people reach their potential, love the job they do and give back in a positive way to the people we support. Everyone is valued for the diversity and talent they bring to the organisation.